UNHCR is looking for a Snr Medico-Admin Assistant

B

Family

Family

GS5

General Service

Reason

Regular > Regular Assignment

No

Target Start Date

2023-12-01

Job Posting End Date

September 11, 2023

Roles

Administrative support is provided to the activities of the SRMOs and RSWOs, in line with the Regional Representation/Support Hub strategic objectives. – Receive, review and route all incoming material, indicating priority items and place the information along with any background information with the digital medical file for the attention of the physician. – Receive clients, arrange client consultations and respond to enquiries of a medico-administrative nature. – Prepare correspondence of a medical and semi-technical nature in English and/or French. – Process mission requests, recruitment, periodic and exit examinations and verify that the medical file is complete. – Process requests for non-emergency medical evacuations of national staff (not requiring an air ambulance) and inform the field offices and HQ of the recommendations made by the medical officer. – Handle all documentation relating to maternity leave, sick leave and, if necessary, forward sick leave notices to the administration. – Register all processed information on the medical service database. – Exercise absolute secrecy when dealing with sensitive confidential medical issues. – Assist in the digital maintenance of staff medical files of present and former staff and their families. – Consolidate statistics in respect of mortality and morbidity, evacuations, service incurred accidents, sick leave, compensation claims, and disability cases for the countries of responsibilities. – Manage applications to participate in first aid courses. – Provide administrative support to travel, training and other operational activities of the SRMOs and the RSWOs. – Provide training on Medical Evacuation, SL, ML, Disability and Staff Compensation procedures to the HR and Administrative officers. – Perform any other related duties as required, including occasional support to the administrative regional secretariat. – Enforce implementation of existing staff health and psychosocial welfare policies. – Access to confidential staff medical data. – Provide first aid and emergency services in response to accidents in the workplace. – Perform other related duties as required. Minimum Qualifications Years of Experience / Degree Level For G5 – 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher Field(s) of Education Not applicable. (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses Medical Secretarial Nursing (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Minimum 2 years of administrative experience in a UN medical service or equivalent environment. Can gauge when a situation or a client requires the physician¿s immediate attention. Excellent communication, presentation and drafting skills and ability to understand diverse medical terminology. Strong knowledge and full command of the most common office digital software. Fluency in English and very good knowledge of French (Fluency in French and very good knowledge of English for the Dakar position). Desirable Nursing Degree. Experience in UNHCR administrative procedures in travel management, purchase ordering and/or requisitioning. Extensive knowledge of the WHO International Statistical Classification of Disease and Related Health Problems (ICD10). Knowledge of the medical service database Medgate. Knowledge of UNMIS, MIP and UN Compensation Committee and Pension Fund Rules. Training experience and facilitation is an asset. Extensive knowledge of the WHO International Statistical Classification of Disease and Related Health Problems (ICD10). Knowledge of the medical service database essential. Knowledge of UNMIS, MIP and UN Compensation Committee and Pension Fund Rules. Functional Skills MD-UN-wide health care policies and protocols (e.g. medical evacuation procedures, etc.) *CO-Drafting and Documentation UN-UN/UNHCR Administrative Rules, Regulations and Procedures SC-Contract management TR-Training – Virtual and face to face (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Additional Qualifications

Skills

CO-Drafting and Documentation, MD-UN-wide health care policies and protocols (e.g. medical evacuation procedures, etc.), SC-Contract management, TR-Training – Virtual and face to face, UN-UN/UNHCR Administrative Rules, Regulations and Procedures

Education

Bachelor of Arts (BA): Nursing (Required)

Certifications

Medical Secretarial – Other

Work Experience

Competencies

Accountability, Client & results orientation, Commitment to continuous learning, Communication, Organizational awareness, Planning & organizing, Stakeholder management, Teamwork & collaboration, Technological awareness