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Major Responsibilities:
• Conduct reviews of complex Employee Relations (ER) issues in a fast-paced environment, including intake meetings, background research, interviews, and de-brief meetings with various partners.
• Provide direction and partner with Country Program leadership and HR colleagues on a range of workplace matters.
• Prepare case overview summaries, findings, recommendations, and final reports, written clearly and concisely, both orally and in writing, with compelling presentation of facts, analysis, and conclusions to IRC Leadership.
• Demonstrate understanding of laws, regulations, concepts, and practices applicable to workplace reviews and assessments and all aspects of employment, and provide consultation and advice to a variety of partners, as needed.
• Establish trustful and supportive professional relationships, engaging with diverse partners in the US and global context. Discern systemic issues revealed during the investigative process.
• Develop and deliver trainings designed to proactively address employee relations issues, promote standard methodology and improve compliance.
• Build capacity of HR colleagues in the management of employee relations reviews and assessments. Develop and lead interactive training in virtual and in-person settings.
• Passion for IRC’s humanitarian mission!
Job Requirements:
Work Experience:
• 6-8 years related experience in Human Resources, Employee Relations or as a Workplace Investigator, preferably in an in-house environment, including experience conducting employee relations reviews and providing guidance on complex and sometimes urgent employee relations issues.
• Experience with management of highly critical information, and ability to maintain confidentiality, including legal and financial information.
• Proven track record of interacting respectfully with people from diverse backgrounds and cultures, and communicating effectively across multiple levels in a sophisticated global organization.
Demonstrated Skills and Competencies:
• Management of multiple work demands with minimum supervision in a fast-paced and multi-cultural environment.
• Ability to work both independently and in a multifaceted, cross-functional distributed team structure.
• Ability to determine own operating priorities, provide advice and develop recommendations, and implement plans, drawing upon knowledge and past experience when navigating complex issues.
• Ability to remain respectful, appreciative, and diplomatic in the face of difficult and uncomfortable situations and conversations.
• Strong analytical and problem-solving skills.
• Excellent interpersonal, written, and verbal communication skills.
• Ability to anticipate and identify legal issues.
• Excellent judgement and discretion.
• Proven organizational skills, with attention to detail, and a confirmed ability to prioritize and track reviews, assessments and initiatives across multiple teams and functions.
• Flexible work demeanor while being focused and reliable in an environment of multiple time zones and frequently changing demands in global context.
• Commitment to personal growth and development, and a willingness to regularly receive and act on performance feedback in pursuit of continuous professional growth.
Preferred experience & skills:
• Fluency in English and French.
• Knowledge of challenges in the humanitarian sector in the Central Africa region and beyond.
• Experience in workplace safeguarding.
Working Environment: This role requires working remotely fulltime or in a hybrid model, and willingness to travel to IRC sites of operation as needed. Applicants must have a home or alternate workspace they can effectively complete their work during regularly scheduled work hours.
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